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Pricing and Billing
Do I have to pay sales tax?
  Unless you or your organization have a tax exempt status, sales tax is automatically collected for the following States:

New Jersey
North Carolina

Common tax exemptions include Battery Resellers, Governments (Federal, State, or Local), Churches, Charities, and Non-Profit Organizations. If you live in one of these States and have a sales tax exemption, email your tax exemption to
I have a question on my charges.
  Click the MY ACCOUNT / ORDER STATUS link at the top right hand side of the site to review your orders. You may compare your order history on our website with your financial records.

If you should have any questions or concerns, please contact EXPRESS HELP for further assistance.
What are my payment choices?
During the checkout process you may choose any of our current payment options. We prefer PayPal but also accept Visa, MasterCard, Discover and American Express. It is also possible to pay by check or Money Order. Please note that we will not ship your order until your payment has been cleared.
Payment by Check or Money Order should be sent to the following address:
Laptop Battery Express
Box 103
Grafton, Ohio 44044
I need a copy of my receipt / invoice.
  Click the MY ACCOUNT / ORDER STATUS link at the top right hand side of the site to print invoices.
When will my credit appear on my account?
  Credits usually take 3-5 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged as you complete the checkout process. Your order usually ships within 24 hours of our order placement.