How to tell if your laptop battery is really the problem?
If your laptop is giving you a warning message that you need to replace your battery you can skip the troubleshooting and order a battery.
If your computer will not turn on without a battery while it is plugged into the wall you probably have a hardware problem and not a battery problem.
If your laptop works without the battery while it is plugged in you are likely have a battery problem.
Go to our battery will not charge to 100% page for more details.
Of course, if you would rather talk about it, our Technical Support Staff is happy to help. We can be reached at 866-514-2590.